At Shine Pro, we strive to deliver your orders safely and as quickly as possible. We understand how exciting it is to receive your favourite products, and we're committed to making your shopping experience smooth and hassle-free.

IS SHIPPING FREE?

Yes! We offer FREE SHIPPING across India on eligible orders. Any applicable shipping charges will be clearly displayed at checkout before you complete your purchase.

WHEN WILL I RECEIVE MY ORDER?

Once your order is successfully placed, our team will begin processing it.

• Order Processing: 1–2 business days.

• Estimated Delivery: 3–7 business days after dispatch, depending on your delivery location.

Delivery timelines may vary due to public holidays, weather conditions, operational delays or other unforeseen circumstances.

CAN I TRACK MY ORDER?

Absolutely!

Once your order has been dispatched, you will receive a tracking ID or AWB number through SMS, WhatsApp or email (where applicable).

You can use this tracking number to check your shipment status through our order tracking page.

If you experience any issues with tracking your order, please reach out to our customer support team.

WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?

If you've ordered multiple products, they may occasionally be shipped in separate packages.

This can happen due to product availability, warehouse locations or shipping arrangements.

Don't worry! We do this to ensure your products reach you as quickly and safely as possible.

WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN TRANSIT?

We understand that delayed shipments can be frustrating.

If your order is delayed, stuck in transit or appears to be lost during delivery, please contact our customer support team.

We will coordinate with our logistics partners, investigate the issue and assist you with an appropriate resolution.

If a shipment is confirmed lost, we will help arrange a suitable replacement or refund, subject to verification and our Return & Refund Policy.

DO YOU DELIVER ACROSS INDIA?

Yes! Shine Pro delivers to serviceable PIN codes across India.

You can check delivery availability by entering your PIN code on the product page or during checkout.

NEED HELP WITH YOUR ORDER?

We're always here to help!

For shipping-related queries, delivery updates or order assistance, contact us through our Contact Us page or email us at:

Email: Support@shinepro.shop

Thank you for shopping with Shine Pro!

Stay Clean. Stay Bright. Shine with Shine Pro!